Bitstamp review: Pros, cons, fees & more

It’s focused on providing investors with reliable and transparent cryptocurrency trading through advanced security features, reliable order execution, and real-time market data streams. Bitstamp offers cold-wallet storage, crime insurance, and a withdrawal address whitelisting. Bitstamp offers excellent customer support through a help center, live chat, email, and phone support for business accounts, ensuring that users can access assistance whenever necessary. Bitstamp also offers phone support for business accounts, providing more personalized assistance for high-volume traders. Bitstamp offers personal and business accounts, with a straightforward registration process that includes identity verification to ensure regulatory compliance. This makes the platform accessible to both individual traders and institutional clients.

• The BBB rates businesses from A+ to F, reflecting the bureau’s opinion of how well a company interacts with its customers.
• Although Bitstamp is suitable for spot traders, the lack of advanced features and the disappointing number of supported assets make it challenging to recommend it to frequent traders.
• Bitstamp does not charge fees for account maintenance or management.
• Bitstamp shares the data it collects from you with some third parties in order to prevent fraud and other financial crimes.
• For more information and a complete list of our advertising partners, please check out our full Advertising Disclosure.
• Bitstamp offers live chat support for real-time assistance and email support for non-urgent inquiries.
• Bitstamp is unique because investors don’t buy crypto assets from Bitstamp itself.

Staking rewards at Bitstamp are only available for Ethereum and Algorand at this time. And they’re available for U.S. customers except those in New York, Nevada, Hawaii and Louisiana. A taker fee is a fee charged when a buy order is matched immediately with a sell order on the books.

• As mentioned earlier, the company relies on regulatory compliance to make customers feel at ease.
• Furthermore, Bitstamp ensures 95% of the crypto assets are stored securely offline in Class III vaults that offer bank-grade security.
• If you’re a seasoned trader seeking more sophisticated tools, Bitstamp Pro might be the right choice.
• Wallets can be online, where they are called hot storage, or offline, where they are called cold storage.
• The green padlock on your browser will help you confirm this every time you visit Bitstamp.
• While Bitstamp does an excellent job of keeping your funds secure, it is best practice to avoid storing many coins on the exchange.

Fees aren’t the cheapest around but are certainly not the most expensive. They have global offices in many key financial centers, including the UK, United States, Singapore, and Luxembourg. The exchange has over 5 million customers worldwide as of April 2023. If you’re ready to buy your first crypto or want to switch your current crypto exchange platform, consider Bitstamp.

Available Markets

In total, 15 of the top 20 cryptos are available on Bitstamp. Additionally, Bitstamp stores 98% of user assets in cold storage, which is largely impermeable to hacking attempts. Volume discounts extend all the way to $20,000,000 but we’re showing the price for trades for people with up to $1,000,000 in trade volume. Here is what their fee schedule looks like, based on a 30-day trade volume. Bitstamp was founded in 2011, just two years after the creation of Bitcoin.

Thanks to its intuitive interface, it is pretty easy to navigate around different features. To avoid any unnecessary stress, having access to responsive and knowledgeable customer support is crucial. Unfortunately, Bistamp only provides a few ways for its clients to receive assistance. Meanwhile Bittrex is another good option for crypto users looking for a slightly more advanced exchange. Bittrex has offices in Seattle, WA, and Lichtenstein with a large number of assets available. As noted above, foreign exchange and stablecoin trades cost just 20 percent of the value of other cryptocurrency trades at each pricing tier.

Trading 212 vs Trade Republic

Even if the hackers manage to access the server with your data on it, your information will be safe since it is encrypted. These are some of the many features that make Bitstamp one of the industry’s most secure exchanges. Bitstamp has since continued to bank on their strategy, and have partnered with several financial institutions worldwide. Partnering with the likes of Swissquote and the Chicago Mercantile Exchange, among others, has made Bitstamp one of the most reliable crypto exchanges in the industry. One of the things both new and experienced crypto traders look for in the exchange they use is reliability. Knowing that an exchange is safe to use, and everything that happens on it is regulated gives you the peace of mind you need to make the right trades.

Bitstamp Review 2025: Is It the Right Platform For Your Trading?

It is licensed to operate across all 27 European Union countries and close to 50 other regions, including China and the U.S. But if you’re looking to pay with a debit card, you’ll be hit for a 4 percent fee at Bitstamp, in addition to whatever your card company might charge. So you’ll want to carefully review your expected trading volume and which exchange serves you best. We are an independent, advertising-supported comparison service.

Reputation and Customer Feedback

However, they also count at the same 20 percent rate when it comes to establishing your 30-day volume, too. So don’t expect those relatively cheap stablecoin trades to subsidize your later high-volume crypto trades. Of course, you’ll also want to compare Bitstamp to other options, such as Binance.US, which allows you bitstamp review to trade Bitcoin and Ethereum without a commission. The rest of the fee schedule depends on a variety of factors, though Binance does offer among the best fees. And you should notice that Bitstamp lets you trade the first $1,000 in 30-day volume at no fee, especially beneficial for low-volume traders. If your bank is in the United States, you can quickly move funds into your bank account using Automated Clearing House (ACH) to make deposits from your Bitstamp account electronically.

Tradeview

There is no live chat function available from the exchange. Mobile trading with Bitstamp is also available through their mobile trading platform which is accessible both on iOS and Android. This mobile platform functions well and provides all of the features and capabilities of its web-based counterpart. Bitstamp is not the cheapest when it comes to fees and charges, but many options are available. Bitstamp is best for beginners who want a simple crypto exchange.

OTC Institutional Services

Staking rewards are a payment to owners for helping to support the cryptocurrency. Staking is the process of putting up your currency to help verify transactions in a given cryptocurrency. In return, you’ll get a payment for committing your holdings and the risk of doing so. The Bitstamp Pro platform is for traders who need more advanced trading tools. It offers multiple application programming interfaces (APIs) — including FIX, HTTP, and Websocket APIs — that give you efficient and stable access to the crypto market.

Once you receive your activation email, you can log in and fund your account using a bank account. You can also buy crypto directly with a debit card for an added fee or deposit crypto from an outside wallet to get started. Overall, the signup process is very similar to other cryptocurrency exchanges. Coinbase is one of the top cryptocurrency exchanges for experienced investors looking for easy access to trading and storing multiple coins and tokens.